FAQs
It is a portable 4G LTE hotspot (Pocket WiFi) that provides high-speed internet in over 120 countries. Unlike traditional roaming, it connects to local networks automatically, giving you a stable connection without the "bill shock" of international roaming fees.
It’s a simple plug-and-play experience:
- Power On: Press and hold the power button for about 3 seconds.
- Connect: Find the Network Name (SSID) and Password on the device screen or sticker.
- Go: Connect your phone, laptop, or tablet just like you would to your home WiFi.
Yes. Since the device creates its own WiFi signal, it works with any WiFi-enabled device, regardless of whether your phone is carrier-locked or not.
The Travel WiFi Pro works in 120+ countries across Asia, Europe, North America, and more. If you are traveling across multiple borders (e.g., a Euro-trip), the device will automatically switch to the best local provider in each country.
You can connect up to 8 devices simultaneously. Keep in mind that sharing the connection across many devices will distribute the total speed and may drain the battery faster.
Most plans offer high-speed data with a Fair Usage Policy (FUP). This means after a certain daily threshold (e.g., 1GB or 2GB), your speed may be throttled, but you will never be completely disconnected or charged extra.
The Travel WiFi Pro features a 3,500 mAh battery, typically providing all-day connectivity (around 10–12 hours of active use).
The device uses a standard USB Type-C input. It can be charged via a wall outlet, a laptop, or an external power bank.
Note: We recommend to use the adaptor with 5v/2amp for optimal charging
- Location: Signal strength depends on local towers. Try moving the device near a window.
- FUP: You may have exceeded your daily high-speed data limit.
- Interference: Keep the device away from other electronics or large metal objects.
Ensure it is fully charged. If the battery is completely depleted, it may need to be plugged in for 5–10 minutes before the screen responds.
You can easily reload through www.travelwifipro.com or by contacting their 24/7 support via WhatsApp or Viber.
To save battery, turn off the device when you are back at your hotel using their local WiFi, and disable "Auto-Updates" on your connected devices to prevent them from eating your travel data in the background.